Data Deletion Policy

15. Data Deletion Policy
Last Updated:  June 5, 2025
‍
15.1 How to Delete Your Account
In the Luna App:
1. Open Luna app
2. Tap your profile icon on the Home screen
3. Tap "Delete Account"
4. Confirm deletion

Via Email Request:
Send an email to kjetil@hulelab.com, from your registered email address, with:
Subject: "Account Deletion Request"- Your registered email address

What Gets Deleted
When you delete your Luna account, we permanently remove all personal profile data, such as your name, email, and photo URL.

Data Anonymization Process
All personal identifiers are immediately removed
Data is anonymized within 24 hours
Anonymous usage data is retained for service improvement and analytics
No data can be traced back to your identity after anonymization

Timeline
Immediate: Account access revoked- 24 hours: Personal data anonymized- 30 days: Complete deletion process finalized.


‍